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Personal Development

This page outlines the Best Practice for volunteer personal development. Before recruiting volunteers, make sure your organisation is volunteer-ready by completing the Volunteer Management Health Check.

Best practice, as outlined in the GLV's London Volunteer Management Charter, is below.

Basic Practice Good Practice Best Practice
Support is provided day to day Recruitment procedures

Monitoring and review



Resolving Volunteer Issues and Concerns PolicyMS Society, 2014 (PDF)
Volunteer Complaints ProcedureWVSDA (MS Word)
Template Volunteer Exit Interview Form (MS Word)
Volunteer Exit Plan Form 2010 (MS Word)

Other guidance

Unsuccessful Volunteer Applicants - Feedback Procedure (MS Word)
Volunteer Exit Policy WVSDA, 2010 (MS Word)

Top Tips

We meet with many local organisations who have great ideas about volunteer management. Here are few we have heard that we thought were food for thought:

  • Many people get involved in volunteering to gain experience and skills. Support volunteers with their personal development is a brilliant way to reward them.
  • For more information on supporting volunteers, see Support.