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Reward and Recognition

This page outlines the Best Practice for volunteer reward and recognition. Before recruiting volunteers, make sure your organisation is volunteer-ready by completing the Volunteer Management Health Check.

Best practice, as outlined in the GLV's London Volunteer Management Charter, is below. 

Basic Practice Good Practice Best Practice
Appreciation expressed informally References provided Formal recognition ceremonies


Our scheme

Volunteering Brent operates its own reward and recognition scheme. This is done to:

  • 'Reward and Recognise' volunteers for their exceptional contribution to their organisation.
  • 'Reward and Recognise' volunteer involving organisations
  • Help Volunteering Brent encourage a culture of shared success and commitment.
  • Recognise that each volunteer and volunteer-involving organisation can make a difference.
  • Highlight processes, procedures and activities that have benefited volunteers and volunteer-involving organisations and showcase them as best working practices.

Volunteering Brent can recognise the contribution of volunteers by providing certificates for:

  • a particular number of hours voluntary service e.g. 25, 50 or 100
  • completing a project / supporting an event / attending a training course
  • leaving an organisation to be recognised for their contribution
  • a general certificate for a volunteer you particularly want to recognise 

These are sent to the organisation to present to the volunteer.


To request certificates please contact the Team.


Volunteer Reference Template
Wandsworth Volunteer Centre (MS Word)

Top Tips

We meet with many local organisations who have great ideas about volunteer management. Here are few we have heard that we thought were food for thought:

There are lots of other ways in which you can reward and recognise your volunteers, please read below for other ideas. 

  • Hold a volunteer social with all your volunteers to thank them. This could be an opportunity to present them with certificates, and is also a good way for all of your volunteers to meet each other. 
  • Hold an award ceremony for volunteers, with different categories such as longest-serving volunteer or volunteer who travels the furthest. 
  • Keep an eye out for free or low-cost training in your organisation or in the borough. Not only does training provide a learning opportunity for volunteers it is also a great way for volunteers to feel involved in your organisation.