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Safe Volunteering Environment

This page outlines the Best Practice when creating a safe volunteering environment. Before recruiting volunteers, make sure your organisation is volunteer-ready by completing the Volunteer Management Health Check.

The GLV's London Volunteer Management Charter outlines Best Practice as shown below. 

Basic Practice Good Practice Best Practice
Insurance cover Health and safety policy Risk assessments


Volunteers, staff and clients should all be safe. During the recruitment process, it is appropriate to ask all volunteers if there is anything volunteer managers or fellow volunteers should know about, to make sure everyone is safe while volunteering. Examples could be allergies, relevant health conditions or support needs.

Give volunteers the opportunity to disclose information in a safe and supportive environment, and reassure volunteer this won’t affect their ability to be involved. The Healthy Volunteering Plan (link below) is a tool to support this process.

Your organisation should have a safeguarding policy and procedure in place, especially when involving young volunteers. Make sure volunteers are training on this where appropriate. For more advice on safeguarding, contact your local council.


Example Risk Assessment FormVolunteering England (MS Word)
Template Healthy Volunteering PlanVolunteering Barnet (MS Word)
Volunteering Risk Assessment FormWVSDA (MS Word)

Other Guidance

Health and Safety Guidelines
Mencap (PDF)

Top Tips

We meet with many local organisations who have great ideas about volunteer management. Here are few we have heard that we thought were food for thought: